Right after the payment log into Reshape web app. All your plans will be there for you. You will instantly be able to access all the workouts and meal plans that you bought.

No worries. Check your spam folder, most likely it is there. Plus, don’t forget that the easiest way to access your personal plan is to go to reshape.me/app.

Yes, you are absolutely safe with us. Your personal information is safely transferred via SSL (cryptographic protocol designed to provide communications security) and all transactions are handled by Paypal and Stripe. There are no transaction, shipping, support, or any other hidden fees when you are using Reshape.

While it is common for some to want to see visible progress straight away, it’s important to understand there are no quick fixes when it comes to health and weight loss. Losing weight too fast might be dangerous for your health and results might not last long. So, there is no need to push harder than it is recommended by your personal weight loss program. Follow your plan prepared by our professional nutritionists and fitness trainers and enjoy fascinating results.

We don’t want to see you leave. If there is something that could change your mind, please, let us know by filling our Contact Form below. You can cancel your Reshape app subscription at any time to avoid future payments, but we’ll be sad to see you go.

1. Go to https://billing.reshape.me/

1. Verify your email

1. Select active subscription

1. Click "Cancel Subscription"

Here at Reshape we are doing our best to keep you happy with the services we offer. But life happens and we get that. If there is a problem with your purchase or if you received the absolute opposite of what was expected, we are here to help!

As noted in our Terms And Conditions Of Use, you can cancel your subscription anytime if you decide so. We do not offer refunds for Reshape weight loss plan subscriptions because of accidental purchases, change of mind, unused subscription periods, medical conditions, or any similar reason or event, unless required by law to do so.

If you are dissatisfied for any reason or believe you have experienced crazy circumstances, we encourage you to contact our Support Team by submitting your request via our Contact Form. We are more than happy getting feedback from our clients. It helps us to improve!

If you are having trouble logging into Reshape app, make sure you are using the correct email address and password. Note: If you used different email addresses for the Reshape quiz and your payment information, the one you used for the quiz will be the one associated with your account.

We seek to provide tools to maintain a healthy body weight and active lifestyle through creating healthy habits and a routine you are able to stick to, long term! However, we understand that sometimes, working out can be hard. We all face times when we don’t want to do something but, nonetheless, know we have to. To make sure you are sticking to these habits throughout your journey, there are a number of things you can do to stay on track and motivated.

• Set goals. While filling the Reshape quiz, think about your desired weight goal carefully. When you set a goal, you make a decision to act in a way that will help you achieve what you desire. A goal gives you a direction to focus on – one that’s measurable and has an endpoint. If Reshape's personalized program for you is longer than you expected, break down your big goal into a few smaller ones. Write them down. They will be easily achievable, which will motivate you even more.

• Make your goal public. If you tell someone your goal – or post it on social media – you’ve absolutely made a promise to keep your word.

• Track your progress. When you are working towards something, it is really motivating if you can see evidence that you’re making progress. You will see that you’re coming closer to achieving the goal you’ve set yourself.

• Reward yourself. Promise yourself some sort of reward each time you complete a workout or a healthy eating week.

• Don’t do it alone. Invite a friend to join, a relative, or someone you can share the experience with. Another person’s encouragement to keep going can be a big boost to your motivation, especially when you’re doing tough workouts. The commitment of not letting your partner down plays an important role here, and you will not skip the next training.